Returns and Refunds
Here's how our 30 day guarantee works.
Our 30 day guarantee
Every order is covered by a 30 day satisfaction guarantee.
If Eau de Linen isn't right for you, return it within 30 days of delivery for a full refund.
How to start a return
Email us at hello@lavarelondon.co.uk
Please note that return postage costs are the responsibility of the buyer. We recommend using a tracked delivery service.
Refund timing
Once your return is received, refunds are processed back to your original payment method within 5 to 7 business days.
What can be returned
Both opened and unopened bottles are covered under the 30 day guarantee. We want you to actually try it, not just look at it.