Returns and Refunds

Here's how our 30 day guarantee works.

Our 30 day guarantee

Every order is covered by a 30 day satisfaction guarantee.

If Eau de Linen isn't right for you, return it within 30 days of delivery for a full refund.

How to start a return

Email us at hello@lavarelondon.co.uk

Please note that return postage costs are the responsibility of the buyer. We recommend using a tracked delivery service.

Refund timing

Once your return is received, refunds are processed back to your original payment method within 5 to 7 business days.

What can be returned

Both opened and unopened bottles are covered under the 30 day guarantee. We want you to actually try it, not just look at it.